Reviews

Charles not only fixed our issue, but he was very knowledgeable as well. When he retires, he should definitely move into the HVAC classroom and teach students in this field, as he is very enthusiastic about his job. Thanks so much, Charles.

Thanks for prompt service. Heat went out sometime in the early morning hours on Saturday morning. I left a message on answer machine at 7:00, it was returned about 7:10, Heat up and running @ 10:45. Thank you Robert Smith and the entire Cannon Brothers team.

Prompt after hours service on my Goodman heat pump. I've had this unit for about 10 years. During that time, I've had ants eat the wiring on unit, a wall thermostat replaced, and this morning I had a burnt resistor. None of the problems were major, and always received prompt professional service. This morning (Saturday) I called for after-hours service at 7:00, call returned at 7:10 by Robert Smith who at the time was on another call 40 miles away but told me he would be here ASAP. I'm not positive about the time he got to my home, but he had me up and running at 10:45. On each repair the parts cost was low and basically just paid for the service call. I do recommend them.

Had the best experience today with cannon brothers! Our AC has been out since this weekend and we’ve been miserable. They called us first thing today, were at my home within a few hours, and had our AC fixed within half an hour! We couldn’t be more grateful for their services.

Thanks to Charlie for coming out today and fixing my mother's unit. Cannon Brothers installed two units at two houses for us a few years back. Always quick to respond when we have issues.

Our system was not cooling....Thermostat read 80 insideWe called Cannon Bros. at 6:30 AM.Charles came right out by 9:00 AMHe was very knowledgeable about finding the problem He found the issue and had it fixed within the hourDidnt try to push any other products, very honest!very reasonableAbsolutely great service!!!

Lisa and Charles provided excellent customer care and service in taking care of my emergency needs. Great communications by both late on Friday and fantastic assessment, troubleshooting, and repair of my condenser unit. Thank you for your service and expertise.

Could not have asked for a better experience! Called afterhours on Friday (holiday weekend), quick call back and booked an appointment Saturday morning at 11. Robert arrived at 10:45 and had our system up and running in less than an hour. He was friendly, efficient and knowledgeable. Cannon Brothers is always our HVAC company of choice!

Great customer service. Charles was our technician and he did a thorough inspection of our AC system that was not working. Showed me preventive maintenance that I should be doing. Changed filters and cleaned the outside unit. He had the parts we needed on his truck and was able to get it running the same day. Thanks for the great service.

Called for our 3yr old system that they installed and do maintenance on as the small unit would not come on. They came the next day, did our maintenance and addressed a breaker that needed work. Very professional and Charles did great job with the problem and service. Thankful I chose them for our heating and air!

David and his team installed a new AC-Furnace combo in our home and a Mr.Cool mini-split in our garage. The Cannon team was on-time, professional and friendly. In just a few hours the crew was done. They cleaned up before they finished. We are very happy with their work, the project cost and the service we were provided. I will refer everyone to Cannon Bros!

Came home from caring for a sick family member. AC unit for living room/kitchen not blowing cool air. Temperature was in 80s. It was Thursday & preventive maintenance scheduled for Friday. With rain predicted I was anxious as am recovering from surgery. Ginger pleasant& understanding on phone. Tech came early Friday morning & had everything up & running in no time. This is typical service delivery. Very satisfied with this company.

Charles Chestney did the maintenance on my 4 A/C units. He was knowledgeable and professional. Explained the condition of each given their different ages. Had some recommendations that I had done at a reasonable fair price. My home warranty company wanted three times the cost for doing the exact same thing. I really appreciate the honesty and integrity of Cannon Brothers. Will continue my maintenance contract with them for this very reason.

Charles Chestney was knowledgeable and professional. I have four A/C units and he got each one taken care of explained where I was at given the age of each unit. I appreciated his honesty and the integrity of this company. Will continue to keep my maintenance contract with them and avoid scams from others in this business!

Charles was the absolute best! He went up and above, did extra testing to make sure my AC was good to go! Highly, highly recommend

Cannon Bros got me on their schedule asap and Raul showed up promptly at the time promised. Raul was professional and friendly as he explained the issues and resolved them all within the hour. The price was also very reasonable. I would recommend Cannon Bros and Raul for any AC help a person would need. Thank you Cannon Bros team for the friendly and efficient help!

Came and did a great job and didn't try to sell me anything. I will use them the next time I need AC work.

Charles Chestney came out to our house when the roads were frozen over, on a Saturday to get our upstairs heating unit working. Very knowledgeable and very helpful. When it is time for anything to be done with our heating or cooling we want this to be our guy!

Overall, a good experience. We had a couple of issues along the way... some with the installation process and some with the inspection after the installation. In the end, Connor and the other folks at Cannon Bros took care of all the issues in a timely manner. Would we use them again...yes.

Wonderful very good really pleased, the service guy was Charles chestney

We want to state how pleased we are with the service provided to us by Charles Chesney. Not only did he perform the repair but he clearly explained the situation and gave us instructions for what we can do towards regular maintenance and extension of the life of our AC. And, he was just fun to be with.

Had Charles Chestney from Cannon Bros. come out to service our units. Couldn't have asked for a more professional service experience! Charles explained everything he was doing from charging and cleaning the units, to running trip tests to verify the safeguards on the systems. Went through additional preventative steps, I had missed, for maintaining our HVAC at optimal working condition. There is such a discrepancy between service folks who work, and those that are craftsmen and really take pride in what they do. Charles Chestney is definitely a craftsman! Call him!

The team at Cannon Brothers is excellent. They work with, understand your issue and try to get service man out ASAP.. They are honest, considerate, and respectful.. most trustworthy Love Lisa and all the ladies who answer phone highly recommend