Reviews

At Cannon Bros AC & Heat we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
106 Reviews

Don Vestal
09/22/2025
Located in Arlington
Excellent technician. Very friendly and very knowledgable. After arriving he worked in the rain to repair the system.. Very reasonable price for repairs. It's a pleasure to see old time quality, service and professionalism. Would highly recommend and will use for future needs.
Service: System Repair
Susan Hanna
08/09/2025
Located in Memphis
Charles always does a great job and we appreciate his honesty getting the job done.
Service: System Repair
Lorri
08/06/2025
Located in Bartlett
Charles did a fantastic job! I called for a second opinion as I was told my compressor was dead. Charles took the time to walk me through everything he checked, cleaned the unit and got the unit running again! Except aervice.
Service: System Repair
Laila Aburad
07/20/2025
Located in Arlington
Excellent service !! Honest and a great experience!!! Thank you
Service: System Repair
Curt Cowan
07/10/2025
Fantastic service! We called at 5:10pm after our A/C quit and figured we'd be lucky if they could get here the next morning. Instead they came at 7pm, made a no-charge warranty repair and had us running before the kids noticed the house was warming up. This in mid-July!
Carol Hodes
07/01/2025
Tech took his time and did find one very small issue. Not really sure why ac that is a yr old quit working for 1 day.
Karen Joseph
06/30/2025
Located in Germantown
Charlie; is fantastic! He definitely knows what he is doing! He is great! I will ask for him the next time!
Service: System Repair
Brenda
06/24/2025
The service was good. I appreciated not being pressured with me being told that I needed this that and the other. I was given advise though but not to the point that I needed to go right out and purchase there products to replace.
K Areaux
06/24/2025
Canon Bros AC & Heat were able to fit me in the very next day and were able to work around my work schedule! All I had was a clogged drain so they unclogged it and just charged me for a service call! I couldn't be more pleased!
Alesha Payne
06/19/2025
Linda Wilson
06/16/2025
Roy Munn
06/15/2025
Susan Bell
06/13/2025
Cannon brothers maintenace program gives me such peace of mind. As always the technician is on time, courteous, and communicates system status so effectively.
San Rob
06/12/2025
Susie Redwine
04/07/2025
Located in Piperton
Charles not only fixed our issue, but he was very knowledgeable as well. When he retires, he should definitely move into the HVAC classroom and teach students in this field, as he is very enthusiastic about his job. Thanks so much, Charles.
Service: System Repair
Jeffrey Huddleston
03/03/2025
Charles Burcl (Chuck)
01/31/2025
Jim Deming
12/07/2024
Prompt after hours service on my Goodman heat pump. I've had this unit for about 10 years. During that time, I've had ants eat the wiring on unit, a wall thermostat replaced, and this morning I had a burnt resistor. None of the problems were major, and always received prompt professional service. This morning (Saturday) I called for after-hours service at 7:00, call returned at 7:10 by Robert Smith who at the time was on another call 40 miles away but told me he would be here ASAP. I'm not positive about the time he got to my home, but he had me up and running at 10:45. On each repair the parts cost was low and basically just paid for the service call. I do recommend them.
JAMES DEMING JR
12/07/2024
Located in Hernando
Thanks for prompt service. Heat went out sometime in the early morning hours on Saturday morning. I left a message on answer machine at 7:00, it was returned about 7:10, Heat up and running @ 10:45. Thank you Robert Smith and the entire Cannon Brothers team.
Service: System Repair
Expertise
Cleanliness
Claire Haney
10/14/2024
Had the best experience today with cannon brothers! Our AC has been out since this weekend and we’ve been miserable. They called us first thing today, were at my home within a few hours, and had our AC fixed within half an hour! We couldn’t be more grateful for their services.
Brian Williams
09/19/2024
Located in Red Banks
Thanks to Charlie for coming out today and fixing my mother's unit. Cannon Brothers installed two units at two houses for us a few years back. Always quick to respond when we have issues.
Service: System Repair
Expertise
Cleanliness
Janet Cook
08/19/2024
Located in Memphis
Our system was not cooling....Thermostat read 80 insideWe called Cannon Bros. at 6:30 AM.Charles came right out by 9:00 AMHe was very knowledgeable about finding the problem He found the issue and had it fixed within the hourDidnt try to push any other products, very honest!very reasonableAbsolutely great service!!!
Service: System Repair
Expertise
Cleanliness
Chris Hobbs
07/13/2024
Located in Bartlett
Lisa and Charles provided excellent customer care and service in taking care of my emergency needs. Great communications by both late on Friday and fantastic assessment, troubleshooting, and repair of my condenser unit. Thank you for your service and expertise.
Service: System Repair
Expertise
Cleanliness
Jayne P Greenwald
07/06/2024
Located in Collierville
Could not have asked for a better experience! Called afterhours on Friday (holiday weekend), quick call back and booked an appointment Saturday morning at 11. Robert arrived at 10:45 and had our system up and running in less than an hour. He was friendly, efficient and knowledgeable. Cannon Brothers is always our HVAC company of choice!
Service: System Repair
Expertise
Cleanliness
Marvin M
06/25/2024
Located in Cordova
Great customer service. Charles was our technician and he did a thorough inspection of our AC system that was not working. Showed me preventive maintenance that I should be doing. Changed filters and cleaned the outside unit. He had the parts we needed on his truck and was able to get it running the same day. Thanks for the great service.
Service: System Repair
Expertise
Cleanliness
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